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FAQs
When a loved one dies in a Hospital or Nursing Home the Medical Staff will contact you to arrange for a transfer by your Funeral Director. If you are not available and have given the institution our name they will contact us direct.
Following the transfer we will contact the Next of Kin and make an appointment to arrange the Funeral. We also arrange to collect the necessary paper work from the attending Doctor so that the death can be registered.
When a family member passes from natural causes at home you will need to call either your Medical Practitioner or your Case Nurse from Silver Chain to have death declared. When this has taken place you can contact us to transfer the body to our mortuary.
Once this has been done we will contact you to make an appointment for arrangements to be done.
24hr Emergency Service, Open 24hrs
All Religions, Buddhist, Hindu, Sikh
Book of Remembrance, Customising, Funeral Celebrants, Funeral Services, International Transfers, Interstate Transfers, Memorial Services, Mortuary Transfers, Pre-arranged Plans, Prepaid Plans, Religious Services, Scattering of Remains
Ash Containers, Burial Urns, Caskets, Environmentally Friendly, Keepsake Urns, Keepsakes, Mausoleums, Memorial Plaques, Memorial Urns, Memorials, Military Services, Religious, Urns
Chapels, Family Operated, Family Owned, Florist, Home Visits, Locally Operated, Locally Owned, Owner Operated, Registered
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Not if there are written instructions stating that they wish to be buried. Most people write into their Will or any Pre-planned Funeral Arrangement, what their wishes are in relation to this.
No we don't burial. Only cremations.
Cremations will generally be carried out on the same day as the funeral service, however where this is not possible, the cremation will take place on the next working day, in accordance with Health Department Regulations, which state the cremation can occur up to 48 hours later.
Only the person who has signed the application for permission to cremate is authorised to collect ashes. Alternatively the legal applicant can provide written authorisation to a nominee to collect on their behalf; identification will be required prior to release.
There is a number of options available including permanent memorials at the Crematorium include, Rose garden, Memorial, Garden and Scatterings. It is a personal choice!
Yes, at Great Southern Gardens we have a private viewing room that allows a family to spend time with their loved one for 30 minutes prior to the service.