About Us
Products and Services
FAQs
CSTM Newcastle provides comprehensive Community & Strata Title Management services for owners of strata and community titled properties in the Newcastle and Hunter region.
CSTM Newcastle will ensure that your Strata Plan is compliant with relevant NSW legislation. CSTM has the specialist staff and systems that enable us to provide all key services encompassing:
CSTM offers professional and courteous service. By listening to your needs and acting on them, our strata specialists have the expertise and systems to provide you with timely, cost-effective strata management solutions.
The friendly team at CSTM Newcastle is always working to improve your experience with us. The Small Block Strata Co. value strata specialists for small apartment block owners, is also part of our team.
Contact us at CSTM Newcastle; we look forward to assisting you.
With a reputation for delivering quality strata management to our local communities, CSTM is committed to the following principles & values:
These fundamental values underpin the way we work, enabling us to provide a professional, courteous service that forms the foundation of your CSTM experience.
Whether your property is residential, commercial or industrial, big or small, talk to us at CSTM Newcastle to discuss your strata needs.
Open Monday - Friday
Audits, Body Corporate Formation, Body Corporate Management, Budgets, Committee Training, Community Titles, Company Title Management, Dispute Resolution, Financial Reporting, Insurance Claims, Invoice Payments, Levy Collections, Maintenance Service, Meetings, On-site Inspections, Owners Corporation, Project Management, Property Management, Stratum Title Management, Unit Title Management
Commercial, Industrial, Residential
Australian Owned, Emergency Services, Family Owned, Free Consultations, Free Quotes, Guaranteed, Inspections, Insured, Licensed, Registered, Service Contracts, Warranties
Apartments, Gated Communities, High Rises, Mixed Use, Resorts, Townhouses
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Firstly contact CSTM for a proposal. One of our Strata Specialists will help you check your existing agency agreement for the expiry date and termination conditions. We will also be happy to meet with you and provide the necessary paperwork to proceed with appointing CSTM as your Strata Managing Agent.
We would first encourage both parties to talk about the problem and see if it can be resolved amicably. Failing that, formal mediation would be required. Talk to us for advice specific to your situation.
Generally Strata insurance covers all aspects of common property and owners' fixtures and fittings that have been damaged or destroyed by an insurable event. Examples of fixtures and fittings include sinks, shower screens, cupboards, internal doors and stoves. CSTM strongly recommends that owners obtain their own contents and/or landlords insurance for items not included in the Strata policy. Please contact us if you require clarification on a specific item.
Send the request in writing to your Strata Manager at your local CSTM branch. They will advise whether it needs to be a motion on the next General Meeting Agenda or, if the Executive Committee can resolve it.
Levy payments are deposited into the Strata Plans' individual bank account and are held in trust until required to pay for repairs and maintenance of common property.
This differs on a case-by-case basis. Contact your Strata Manager at your local CSTM branch who will advise the procedure for your individual circumstances.
There is an Annual General Meeting held for each property which owners are encouraged to attend or vote by proxy, however attendance is not compulsory.